The information that we collect from or about you - some of which is personal information under applicable data protection laws - falls into the following broad categories:
As part of our Services, you may provide certain information to us, such as your contact details, user credentials, and employment information.
A few examples include, when you fill out an on-line form to register to use our Services, such as to attend an event or to receive research through our website. You may also provide us with your business card information or other contact information as you do business with us or you request information from us. Information we ask you for and why we ask you for it include:
Types of personal information
Contact details such as name, telephone numbers (which may include cell/mobile numbers), email address and postal address and details of any correspondence you send us.
Why we collect it
To respond to your correspondence and inquiries, such as when you want to learn more about our conferences and webinars. To gather information needed to provide Services requested by you or your employer. To obtain your feedback regarding our Services, including an event you attended, such as when we or our agents send you a customer satisfaction survey.
We retain your personal information for as long as we have an ongoing legitimate business need to do so (for example, to provide you with a Service you have requested, or to comply with applicable legal, tax or accounting requirements).
Once we no longer have a legitimate business need to process your personal information, we follow our applicable information governance policies, procedures and standards and retain your information for as long as necessary to accomplish the purpose for which it was collected, following which we either delete or anonymize your personal information, or if deletion or anonymization is not possible, then we pseudonymize and/or securely store your personal information and isolate it from any further processing until deletion is possible.
Please contact us for more information about the period of time for which we will process your personal information.